Customize your wristbands by adding black text and/or image(s).
**Please Note that the Setup Fee is Charged Per Imprint Per Order- our art department may contact you about necessary additional payments**
Artwork can be emailed to Art [at] Freshtix.com in .pdf, .eps, .ai or .jpg file form. If you need text printed on the wristbands you can write it in the body of the email along with any printing instructions or questions. Please reference your order number in the email as well. Proofs take about 24 hours to be created and emailed to you for your approval.
1. Select the colors and quantities of the wristbands. Remember to enter quantities by packs of 500: 1= 500, 2 = 1000, 3=1,500 etc.
2. Fill in your need-by date. This is not a guaranteed delivery date- this is simply to let us know if we need to contact you regarding a product or shipping upgrade. Production time is 10-12 business days after proof approval.
3. Agree to our Proof Approval Policy. Verify that you understand that you must approve your proof design via email before we begin production.
4. Add your customizations. Select a font style, type in your text and/or upload a file with your artwork. You can also send over any instructions/artwork over to our art department email with your order number to firstname.lastname@example.org
SHIPPING / TURNAROUND TIME:
- Custom Plastic wristbands take 10 to 12 business days to produce and do not qualify for same day shipping
- If ordering Custom AND Generic/Stock Wristbands - additional shipping may be required as Custom wristbands ship from a different office than our Generic/Stock Patterns
ADDITIONAL ORDERING INSTRUCTIONS:
- Simply place your order and you will receive an email from us inquiring about the artwork and/or text Artwork can be emailed to Art@Freshtix.com in .pdf, .eps, .ai or .jpg file form.
- If you need text printed on the wristbands just write it in the body of the email along with any printing instructions or questions. Also, please be sure to reference your order number in the email so that we make sure that the info gets associated with the right order.
- We want to make doubly sure that you're going to be thrilled with what you're wristbands will look like before we print them. Once we receive your artwork and/or text, the art department will layout a proof.
- Our proofs typically take about 24 hours to be created. Once created, we'll send you an email with the proof so that you can review it and approve.
- Our custom plastic wristbands do not come numbered unless you specify and pay for the numbering. If you'd like your wristbands numbered, it is an additional $5 per box (as indicated above). When you send us your artwork, just let us know how you would like the wristbands numbered, and we'll be sure to take care of it for you!
- We add the printing fee because there is additional time and work that goes into our custom wristband orders.
- There is a $50.00 set up fee per text/image.
- This setup fee is non-refundable, even if the order is canceled before the printing process has begun.
- Even If you place another order exactly the same as a previous order, you will still have to pay the printing fee.
- There is a $35 color change charge, for any orders that have both a black and white imprint.
- Custom wristbands usually take an extra 10-12 business days to print and therefore, unfortunately, do not qualify for same day shipping. Only "Ground Shipping" is available to purchase online.
- For expedited shipping please call 877-725-4881 to pay the additional cost.
- Need wristbands by a specific date? Give us a call before you order so that we can make sure there's enough time to print your order.
- If you're ordering Custom AND Generic/Stock Wristbands - additional shipping may be required as Custom wristbands ship from a different office than our Generic/Stock Patterns **
- Orders that are cancelled before the printing process has begun will have the wristbands and shipping charge refunded, but the custom printing plate/set up fee is non-refundable. Orders that have been approved to print cannot be cancelled/refunded.
- The printable area on a Plastic (Vinyl) wristband is 0.5" up/down x 3.5" wide.